3 to 4 business day lead time, 5 day exchange policy if shoes don’t fit properly. Shoes to exchange must be brought in person or shipped to our location at 7088 Highland Road, Waterford MI 48327.
Our shoes are intentionally designed to fit fuller and roomier in order to compensate for any and all potential swelling, bunions, hammertoes, and/or other diabetic foot complications. Compared to standard shoes, our shoes run a half size to a full size bigger. Therefore, we offer the following sizing recommendations:
If between sizes, we recommend rounding down to the nearest ½ size.
If between widths, we recommend rounding down to the narrower width.
Please review your order carefully before submitting. When there is a cancellation or refund, we incur a 3% fee from our website platform. We will deduct that fee from your refund unless it is due to our error. This applies to online orders and rental reservations, it does not apply to in-store purchases.